Refund policy

Returns & Exchanges: Due to the nature of hemp-derived products, all sales are final and we do not accept returns or refunds on opened or used items. If there is an issue with your order, we will work with you to make it right. Eligibility: Returns or exchanges are only accepted for items that arrive damaged, defective, or incorrect. Requests must be submitted within 7 to 14 days of delivery and products must be unused, unopened, and in original packaging. Please include your order number, proof of purchase, and photo or video of the issue. Non-Returnable Items: Opened or used products, perishable goods including vape cartridges and edibles, final sale or promotional items, and products purchased through third-party retailers are not eligible for return or refund. Refunds: If approved, refunds will be issued to the original payment method within 5 to 10 business days. Shipping fees are non-refundable. Exchanges: We may offer a replacement for damaged or defective items or provide store credit when appropriate. Return Process: To start a request, email us at [your email] with your order number, a brief description of the issue, and photo proof. Do not send items back without approval. Shipping Responsibility: If your item arrives damaged or defective, we will cover return shipping. For any other approved returns, the customer is responsible for shipping costs. Compliance Notice: By purchasing, you confirm that you meet the legal age requirement in your state and that hemp-derived products are permitted in your location. We reserve the right to deny any return that does not meet these conditions and to update this policy at any time.